Awards
Customer Service Representative
Performs financial transactions such as loans, check cashing, wire transfers, money orders and bill payment.
Customer Care Agent – Online Lending
Assists our online customers through their loan applications.
Collections Specialist
Provides courteous payment reminder and arrangement calls to our existing customers.
Overnight Verification Agent
The Overnight Verification Agent evaluates documents to help process our customers' loans and cash checks.
HRIS and Payroll Analyst
The HRIS and Payroll Analyst provides key support and management of the company-wide administration of the human resources information systems (HRIS) software and payroll processes.
Overnight Customer Care Agent – Inbound Customer Service
The Overnight Customer Care Agent performs world-class customer service by assisting customers with financial transactions and loan assistance.
Customer Care Agent – Online Lending – Rural Resource Centers
Online Agents assist customers through the process of submitting applications for our financial and loan products on our online portal.
Verification Agent
Verifies and validates customer data, bank account, and vehicle title details, and check maker and payee data.
Customer Care Agent – Inbound Customer Service
Assists call-in customers with payments, loan assistance, bill pay assistance, and other products.
Store Manager
Supervises day-to-day store operations and train staff members.
Customer Care Supervisor – Online Lending
Leads and supports the call center team that provides world-class customer service to our online customers across the U.S.